Scoop Pros (“we,” “our,” or “us”) provides residential and commercial dog waste removal services. This Privacy Policy explains how we collect, use, protect, and disclose information obtained from customers and website visitors.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

Personal Information

We may collect the following types of personal information:

• Name

• Address

• Email address

• Phone number

• Payment information

• Service-related preferences or notes

• Any information you voluntarily provide through contact forms or communications

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Cookies and tracking data

This helps us improve our website and services.

2. How We Use Your Information

We use collected information to:

• Provide and manage services

• Schedule appointments

• Process payments

• Communicate with customers

• Send service updates and reminders

• Improve our operations and user experience

• Respond to inquiries

We do not sell personal information.

3. Information Sharing & Disclosure

We may share information only in the following circumstances:

• With service providers who assist with billing, scheduling, or customer support

• To comply with legal obligations

• To protect our rights and prevent fraud

We do not share or sell personal information to third parties for marketing purposes.

Required Statement (included exactly as provided):

“Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.”

4. Data Security

We use reasonable security measures to protect your information, though no method of transmission is 100% secure.

5. Cookies & Tracking

We may use cookies or tracking tools to:

• Enhance website performance

• Personalize user experience

• Gather analytics

You can disable cookies in your browser settings.

6. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect information from children.

SMS Terms & Conditions

These terms apply to customers who opt in to receive SMS/text messages from Scoop Pros.

SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from Scoop Pros, you may receive:

• Appointment reminders

• Follow-up messages

• Billing inquiries

(Promotional messages are not included because Scoop Pros uses conversational/operational messaging.)

Example:
“Hello! This is a friendly reminder of your upcoming service appointment with Scoop Pros. Reply STOP to opt out at any time.”

Message Frequency

Message frequency varies based on your service activity.

Example:
“You may receive up to 2 SMS messages per week regarding scheduling or account information.”

Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your mobile carrier. Fees may differ for domestic vs. international messaging.

Opt-In Method

You may opt in to receive SMS messages from Scoop Pros in the following ways:

• Verbally during a conversation

• By submitting an online form

• By filling out a paper form

Opt-Out Method

You may opt out at any time by replying “STOP” to any text message.
You may also contact us directly to request removal from SMS communications.

Help

If you need assistance, reply “HELP”.
You can also reach us at: 702-287-2610

Additional Options

If you do not want SMS messages, simply do not check the SMS consent box on our forms.

Standard Messaging Disclosures

• Message and data rates may apply.

• Reply “STOP” to unsubscribe at any time.

• Reply “HELP” for assistance.

• Message frequency may vary.

• See our Privacy Policy and Terms & Conditions for more information.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will appear on this page with a revised effective date.

8. Contact Us

Scoop Pros
Phone: 702-287-2610